This recognition shows ICA GRUPO's clear commitment to the satisfaction and good service to its customers.
GRUPO DE INGENIERÍA CAÑAS Y ASOCIADOS, S.L.P., a company specialising in technical engineering and architectural services, has once again obtained the certification of the ISO 9001:2015 Quality Management System and ISO 14001:2015 Environmental Management System, by SGS.
ISO 9001 is the most widely accepted quality management model worldwide, it facilitates management deployment and ISO 14001 is also internationally accepted and expresses how to establish an effective Environmental Management System (EMS). The standard is designed to strike a balance between maintaining profitability and reducing impacts on the environment.
This certification means for ICA GRUPO a recognition of the quality of the service it offers. Since 21 December 2011, ICA GRUPO has been certified for the following activities;
The objectives sought by ICA GRUPO with the implementation of the ISO 9001:2015 and 14001:2015, in addition to obtaining a competitive advantage and differentiation from the competition, is to initiate a project of excellence for our customers, thus offering the highest possible level of quality.
Obtaining the quality certificate translates into a better corporate image as it demonstrates that customer satisfaction is the main concern of the company. This integrated quality effort improves internal processes and, as a consequence, leads to an increase in people's productivity.